Chaos at CarMax: Driver Rams SUV into Inglewood Dealership, Injuring 8!

In a shocking incident that unfolded on the afternoon of March 8, 2025, a CarMax dealership in Inglewood, California, became the scene of chaos when a disgruntled customer drove his SUV directly into the showroom. The event left eight individuals injured, with two reported to be in critical condition. This harrowing episode has raised concerns over safety measures at the dealership and has left the local community in shock.

The incident occurred around 2 p.m. at the CarMax located on the 8600 block of South La Cienega Boulevard. Eyewitnesses reported that the driver, identified as 25-year-old Andrew Arroyo, had been involved in a heated dispute with dealership staff regarding a vehicle appraisal prior to the crash. Witnesses described a scene of sheer panic as the vehicle smashed through the dealership, sending customers and employees scrambling for safety.

Emergency services responded swiftly to the scene, providing medical assistance to those injured. The injuries sustained varied from minor to critical, with some victims requiring hospitalization. Fortunately, no fatalities were reported, but the situation has prompted local law enforcement to treat the incident as an intentional act. Inglewood police are currently reviewing surveillance footage and interviewing witnesses to gather more details about the events leading up to the crash.

According to multiple sources, video footage captured the moment the SUV reversed into the showroom, while screams echoed through the dealership. “It was absolute chaos. People were running everywhere trying to escape,” one witness recounted. Another added, “I couldn’t believe what I was seeing; it felt like a scene from a movie.”

After the crash, Arroyo fled the scene but later turned himself in at the nearby LAPD Academy. As the investigation unfolds, CarMax has expressed their deep sadness over the incident. In a statement, the company emphasized their commitment to the safety of their employees and customers, saying, “We are cooperating fully with law enforcement and are taking this matter very seriously.”

The dealership has been temporarily closed as authorities conduct their investigation, and CarMax has implemented a plan of action in response to the incident. Local residents have expressed concern about the safety measures in place at the dealership, prompting discussions about potential changes to ensure such an event does not occur again.

As the community grapples with the aftermath of this shocking event, many are left wondering how a dispute could escalate to such dangerous levels. The incident has sparked conversations about customer service and conflict resolution in retail environments, with some calling for better training for employees on handling difficult situations.

In conclusion, the events at CarMax in Inglewood serve as a stark reminder of the unpredictability of human behavior and the importance of safety in public spaces. As the investigation continues, the community hopes for a swift recovery for those injured and seeks assurance that measures will be taken to prevent future incidents. The chaos that unfolded on that fateful afternoon will undoubtedly leave a lasting impact on the dealership and the lives of those who were present.